Last Updated: January 1, 2025
Thank you for choosing TG Video Downloader's services. We are committed to providing high-quality Telegram video downloading tools. By subscribing to our service, you acknowledge and agree to our terms. We offer a free trial period to new users to help you determine if our product meets your needs.
TG Video Downloader provides a free trial period to new users to experience our service. This trial allows you to test our platform's video downloading features without requiring a subscription, helping you fully understand if the product meets your needs.
Note: Free trial usage is non-refundable under any circumstances.
All subscriptions are billed on a recurring basis (monthly or annually) and provide unlimited access to our Telegram video downloading services during the subscription period. By subscribing to our service, you acknowledge and agree to our terms. We recommend trying our free trial to fully experience the product features before subscribing.
Refund requests must be submitted within 7 days of the initial subscription payment.
Due to the digital nature of our service and immediate access provided upon subscription, refunds will be reviewed on a case-by-case basis and are subject to TG Video Downloader's discretion.
To request a refund, please contact our customer support team at [email protected]. Please provide your account information, subscription details, and a brief description of the issue prompting your refund request.
After reviewing your refund request, we will notify you via email of approval or rejection. If approved, your refund will be processed within 5-10 business days and returned to your original payment method. Refunds can only be issued to the original payment method used (card payment or cryptocurrency).
TG Video Downloader reserves the right to update this refund policy at any time. Any changes will take effect immediately upon posting to our website. Continued use of our services indicates acceptance of the updated policy.
If you have any questions about our refund policy, please contact us at [email protected].